Privacy Policy

Last Updated: 2nd August 2025.

Introduction

Grand Build Projects ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth).

What Personal Information We Collect

We may collect personal information from you when you:

- Submit an enquiry through our website

- Book a Home Vision Meeting or request a quote

- Contact us via phone, email, or social media

- Sign up to receive updates or promotional offers

The information we collect may include:

- Your name, phone number, and email address

- Your property address or project location

- Project details or service interests

- Any other information you provide to us voluntarily

How We Use Your Information

We collect and use your personal information to:

- Respond to your enquiries and requests

- Provide quotes, consultations, and services

- Follow up with you about your project

- Send important updates, promotional offers, or newsletters (if you’ve opted in)

- Improve our website and customer experience

We will never sell or rent your personal information to third parties.

Disclosure of Personal Information

We may share your information with:

- Trusted third-party service providers (e.g., contractors, software platforms) only where necessary for your project)

- Legal authorities, if required to comply with laws or protect our legal rights

All third parties are expected to uphold privacy standards in line with this policy.

Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. However, no internet transmission is completely secure.